Privacy Policy
Eridani Botanicals LLC ("Eridani") acts as the data controller for personal details gathered on eridani.shop. This text clarifies what records we gather, our reasons, retention limits, third-party access, and your statutory rights.
1. Who is responsible
Eridani Botanicals LLC, 301 N Main St, Pueblo, CO 81003, United States. Direct privacy queries to [email protected].
2. Legal framework
We process personal data according to the applicable U.S. state privacy laws, including the CCPA/CPRA and relevant local legislation in United States. Should discrepancies occur between this text and statute, legal rules take priority.
3. What we collect
Upon ordering, we record only what fulfills your parcel: name, postal destination, email, phone number, and selected items. We never store payment card records on this platform. During browsing, our servers log technical details like IP addresses, browser types, and visited screens via cookies.
- Contact and delivery records including full name, postal address, email, and phone number
- Transaction history, purchased pack quantities, and order reference identifiers
- Technical telemetry including Internet Protocol address, browser details, and operating system data
- Customer service inquiries, correspondence logs, and post-purchase feedback
4. Why we use it
- To pack and dispatch your squares and manage returns.
- To handle customer queries and transmit shipment notices.
- To maintain platform stability and observe site activity.
- To provide brand notes if you opted in. You may opt out anytime through any email.
6. Third parties
Postal handlers receive address notes to complete transit. Payment processors obtain essential details to clear transactions. Infrastructure and traffic analysis services manage data under formal agreements. We do not sell your personal data.
Pursuant to the California Consumer Privacy Act and the California Privacy Rights Act, Eridani Botanicals LLC does not sell, rent, or share consumer personal information for cross-context behavioral advertising or monetary consideration.
7. Data retention
Transaction records remain stored for the duration demanded by financial laws, then wiped. Customer account files remain until you request closure. General analytical logs persist for 14 months.
8. Your rights
United States consumers maintain statutory rights under applicable state privacy legislation to request access to their collected personal information, correct inaccuracies, request data deletion, and obtain a copy of their records in a usable format by contacting our privacy desk.
9. Security
Eridani Botanicals LLC processes transactions exclusively through Cash on Delivery and Direct Bank Transfer. Because our store does not accept payment card numbers or online card details, no credit or debit card data is ever collected, entered, or stored on our infrastructure.
10. Questions about this policy
Send a message to [email protected] or phone +1 (719) 355-9697 during Mon-Fri 09:00-18:15, Sat 10:30-16:15. We answer within one business day.